Privacy Policy
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
AB Hotelservice GmbH
Email: [email protected]
2. Collection and Storage of Personal Data
We collect and store personal data (e.g., name, address, contact details, booking information) that you provide to us as part of a contract or via the contact form on our website.
3. Purpose and Legal Basis of Data Processing
Your data is processed for the purpose of performing and fulfilling our contractual obligations (Art. 6 (1) lit. b GDPR) and to comply with legal obligations (Art. 6 (1) lit. c GDPR).
4. Disclosure to Third Parties
Your data will only be shared with third-party service providers where necessary to fulfill the contract (e.g., cleaning companies, payment processors, booking platforms). All third parties are contractually bound to comply with applicable data protection laws.
5. Storage Period
Your personal data will be stored only as long as necessary to fulfill contractual obligations or as required by statutory retention periods.
6. Your Rights
You have the right to request access to, rectification, or erasure of your personal data, to restrict processing, to object to processing, and to data portability. To exercise your rights, please contact us using the contact details provided above.
7. Cookies and Tracking
Our website uses cookies to enhance user experience. If analytics or tracking tools (e.g., Google Analytics) are used, this is done only with your explicit consent via the cookie banner displayed on our website.
8. Hosting
Our website is hosted by [insert hosting provider]. A Data Processing Agreement (DPA) in accordance with Art. 28 GDPR has been concluded with the hosting provider.
9. SSL/TLS Encryption
Our website uses SSL/TLS encryption to protect the transmission of your personal data and maintain data security.
10. Data Protection Officer
The Data Protection Officer is Dr. Robert Redweik.